We require all dogs to be up-to-date on Rabies, Distemper/Parvo (DHLPP), and Bordetella. Proof of vaccination is needed before your pet can be groomed or boarded to ensure the safety and health of all animals in our care.

Yes! We encourage all pet parents to tour our facility. Tours can be scheduled during business hours so you can see where your dog will play, sleep, and relax.

Dogs are let out regularly throughout the day for bathroom breaks and playtime. We offer structured activities, including walks, group play (for social dogs), or one-on-one enrichment based on your dog’s needs.

Absolutely. We recommend bringing your dog’s own food to avoid stomach upset. You’re also welcome to bring familiar bedding or toys—just label them clearly with your dog’s name.

We provide full-service grooming including baths, haircuts, de-shedding, nail trimming/grinding, ear cleaning, anal gland expression (upon request), and breed-specific styling. Spa add-ons like teeth brushing and specialty shampoos are also available.

Most grooming appointments take 2–4 hours depending on the dog’s breed, coat condition, and service level. We’ll call or text as soon as your dog is ready for pickup.

Yes. Our groomers are trained to work with dogs of all temperaments and health needs. We take extra time and care to keep nervous or senior pups comfortable and will adjust the groom as needed for safety.

Safety is our top priority. If your dog becomes overly anxious or stressed, we may slow down, take breaks, or modify the service. In rare cases, we may stop the grooming session and discuss options with you.

Yes! We’re happy to send photo or video updates so you can see how your dog is doing. Just let us know your preferred method of communication.